Job Description

Req # 25218

Guest Relations · Maryvale Family Health Center

Phoenix

Regular - Part Time 20 Hours Per Week, Varied

(13) $12.01 - $19.22

This position is based at our new MIHS Maryvale Campus, located at 5102 W Campbell Ave, Phoenix, AZ 85031.

Interviews will commence in early January 2019 and offers will be made post interview.

The facility will be opening in early April, and we anticipate successful candidates will commence in their new roles mid-March, if not earlier, dependent on your new role.

Reporting to the Director Volunteer, Guest & Transport Services, the Guest Service Representative serves as a resource for patients, visitors, and staff. This position provides a positive first impression to all customers of MIHS. Consistently works to determine guests' needs and seek resolution in order to provide an outstanding experience at the facility. Guest Services Representative promotes the flow of all patients/guests within the facility. This position welcomes all guests and guides them to appropriate destinations. Must demonstrate the utmost respect for patients, visitors, staff and co-workers.

Qualifications:

Requires a High school diploma or GED certificate. Associates Degree preferred. Must have a minimum of one (1) year of customer service related experience that demonstrates an understanding of the required knowledge, skills and abilities. Prefer experience in a healthcare environment. Spanish Bilingual Associate Certification is strongly preferred. HeartSaver or CPR certification preferred. Requires basic PC experience in a windows environment including the ability to use the internet and learn internal company software. Must possess good interpersonal and communication skills both verbally and in writing including knowledge of basic grammar, spelling & punctuation. Requires the ability to read, write and speak effectively in English. Bilingual in Spanish is strongly preferred. Creativity, independent thinking, and problem solving skills are strongly preferred. Time management skills a must. Must be able to sit for prolonged periods of time.



Living our values
At Maricopa Integrated Health System, our values inspire us to dream big and reach high. And we’re delivering some of the most sophisticated care in the country, while making a genuine difference in the lives of our patients and each other. That's the power of an environment driven by values like respect, leadership, compassion and education.

We are:
  • Maricopa Medical Center, a critical care hospital - the largest teaching hospital in AZ
  • The Arizona Burn Center, a nationally renowned regional burn center- 2nd largest in the nation
  • A level 1 Trauma Center and emergency department
  • The Arizona Children’s Center at MIHS, a 24/7 Level 1 Pediatric Trauma Unit
  • The Comprehensive Healthcare Center
  • The Desert Vista Behavioral Health Center
  • 12 Family Health Centers located throughout Maricopa County
Come live these values and enjoy:
  • Competitive wages
  • Medical, dental and vision coverage
  • Arizona State Retirement System Plan with a lifelong pension upon retirement
  • Generous PTO + 10 holidays per year
MIHS is an equal opportunity employer.

Application Instructions

Please click the link below to apply for this opportunity. You will be directed to our careers website to apply online. We look forward to hearing from you!

Apply Online