Cultural Health Navigator
Under the supervision of Clinic Manager, the Cultural Health Navigator (CHN) provides accurate culturally grounded and linguistically appropriate care and quality health services to the refugee and immigrant community in order to reduce health disparities and cultural barriers to care. The CHN promotes community referrals of refugees and immigrant populations to various MIHS specialties. This position identifies existing health and public health local refugee-focused resources available to the target refugee and immigrant populations within Maricopa County. This position provides necessary support to assure equal access to care for the refugee target patient population. The CHN participates and assists in the delivery of culturally sensitive trainings, presentation, and research activities to empower patients to make informed decisions about their health. This position works closely with case managers of various refugee resettlement agencies and provides activities that are relevant to coordination of care such as: assisting with navigation of U.S. and Arizona healthcare delivery systems with appointment scheduling, specialist referrals, medication education, home visits, health insurance renewal, and transportation. Must have and maintain a high level of skill, proficiency and professionalism when interpreting due to the sensitive nature of much of the information processed by this position. A high degree of integrity and confidentiality must be maintained at all times.
We are currently seeking applicants who are bilingual in the following languages:
- Swahili and Farsi/Dari
Requires a high school diploma or GED certificate. Prefer a Bachelor's degree in Human Services, Education, Public Health or related field. Must have a minimum of one (1) year of healthcare interpretation experience as well as being able to successfully pass a language proficiency test. Requires possession of and the ability to retain a current, valid Arizona's issued driver's license in good standing and must carry the Arizona legally required minimum insurance coverage on a personal vehicle at all times. Prefer successful completion of an Interpreter Skills, Community Interpreter or similar class. Must be well versed in knowledge of Ethnic Community Based Organizations (ECBOs), Maricopa County and Navigation of HealthCare System, Community Customer Service, and Cultural Competence. Requires excellent interpersonal, communication, and customer service skills. Requires the ability to read, write, and speak effectively in English and languages of the identified refugee/immigrant population. Must be bilingual in languages of populations hired to serve. Must have acute knowledge and understanding of cultural diversity and language of targeted populations. Current knowledge of medical terminology in English and languages of identified refugee/immigrant population, interpretation techniques, interviewing and communication skills.
Living our values
At Maricopa Integrated Health System, our values inspire us to dream big and reach high. And we’re delivering some of the most sophisticated care in the country, while making a genuine difference in the lives of our patients and each other. That's the power of an environment driven by values like respect, leadership, compassion and education.
- Maricopa Medical Center, a critical care hospital - the largest teaching hospital in AZ
- The Arizona Burn Center, a nationally renowned regional burn center- 2nd largest in the nation
- A level 1 Trauma Center and emergency department
- The Arizona Children’s Center at MIHS, a 24/7 Level 1 Pediatric Trauma Unit
- The Comprehensive Healthcare Center
- The Desert Vista Behavioral Health Center
- 12 Family Health Centers located throughout Maricopa County
- Competitive wages
- Medical, dental and vision coverage
- Arizona State Retirement System Plan with a lifelong pension upon retirement
- Generous PTO + 10 holidays per year