Job Description

Patient Service Specialist
Req #: 22079
Department: Ambulatory Registration
Facility Name: McDowell Healthcare Center
City: Phoenix
Schedule: Grant - Full Time 40 Hours Per Week
Shift: Days
Salary: N09 $12.75 - $19.12 per hour
Hours:
Job Details:
  • Under the direction of the Clinic Manager, this position registers patients while ensuring accurate and timely processing of all accounts including the processing of paperwork for patient's appointments. This position obtains necessary verification of insurance and other eligibility programs. Ensures AHCCCS verifications are processed on every self-pay or unverifiable payer source. This position works with management and other staff to identify and resolve issues that threaten billing and reimbursement.

    Qualifications:

    Requires a High school diploma or GED certificate. Requires one to two (1-2) years general clerical, customer service, or medical experience preferably in a healthcare environment involving data reconciliation. Prefer knowledge and understanding of DES/AHCCCS programs and eligibility factors. Requires excellent data entry skills including, 10-key by touch, and the ability to type 30 words per minute accurately. Basic Math Skills required. Must be able to demonstrate interviewing and investigative techniques in order to obtain information that may not be offered. Must possess good interpersonal and communication skills both verbally and in writing including knowledge of basic grammar, spelling & punctuation. Requires the ability to read, write and speak effectively in English. Critical thinking skills are strongly preferred. Must be able to handle multiple tasks simultaneously.



Living our values
At Maricopa Integrated Health System, our values inspire us to dream big and reach high. And we’re delivering some of the most sophisticated care in the country, while making a genuine difference in the lives of our patients and each other. That's the power of an environment driven by values like respect, leadership, compassion and education.

We are:
  • Maricopa Medical Center, a critical care hospital - the largest teaching hospital in AZ
  • The Arizona Burn Center, a nationally renowned regional burn center- 2nd largest in the nation
  • A level 1 Trauma Center and emergency department
  • The Arizona Children’s Center at MIHS, a 24/7 Level 1 Pediatric Trauma Unit
  • The Comprehensive Healthcare Center
  • The Desert Vista Behavioral Health Center
  • 12 Family Health Centers located throughout Maricopa County
Come live these values and enjoy:
  • Competitive wages
  • Medical, dental and vision coverage
  • Arizona State Retirement System Plan with a lifelong pension upon retirement
  • Generous PTO + 10 holidays per year
MIHS is an equal opportunity employer.

Application Instructions

Please click the link below to apply for this opportunity. You will be directed to our careers website to apply online. We look forward to hearing from you!

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