Job Description

Patient Access Specialist
Req #: 21560
Department: Grants Administration
Facility Name: Maricopa Medical Center
City: Phoenix
Schedule: Grant - Full Time 40 Hours Per Week
Shift: Days
Salary: N09 $12.75 - $19.12 per hour
Hours:
Job Details:
  • Under the direction of the CHC Registration Supervisor, this position is responsible for handling incoming patient calls, providing excellent customer service, answering questions, and routing to designated staff as appropriate. Schedules appointments and completes referral process as instructed.

    Qualifications:

    Requires a High school diploma or GED certificate. Requires one to two (1-2) years general clerical duties preferably in a healthcare environment involving data reconciliation. Prefer prior experience in a call center or experience with high volume patient contact through the use of phones. Prior healthcare registration and or scheduling experience is a plus. Prefer a detailed knowledge and understanding of DES/AHCCCS programs and eligibility factors. Requires excellent data entry skills. Basic Math Skills required. Must be able to demonstrate interviewing and investigative techniques in order to obtain information that may not be offered. Must possess good interpersonal and communication skills both verbally and in writing including knowledge of basic grammar, spelling & punctuation. Requires the ability to read, write and speak effectively in English. Critical thinking skills are strongly preferred. Must be able to handle multiple tasks simultaneously.



Living our values
At Maricopa Integrated Health System, our values inspire us to dream big and reach high. And we’re delivering some of the most sophisticated care in the country, while making a genuine difference in the lives of our patients and each other. That's the power of an environment driven by values like respect, leadership, compassion and education.

We are:
  • Maricopa Medical Center, a critical care hospital - the largest teaching hospital in AZ
  • The Arizona Burn Center, a nationally renowned regional burn center- 2nd largest in the nation
  • A level 1 Trauma Center and emergency department
  • The Arizona Children’s Center at MIHS, a 24/7 Level 1 Pediatric Trauma Unit
  • The Comprehensive Healthcare Center
  • The Desert Vista Behavioral Health Center
  • 12 Family Health Centers located throughout Maricopa County
Come live these values and enjoy:
  • Competitive wages
  • Medical, dental and vision coverage
  • Arizona State Retirement System Plan with a lifelong pension upon retirement
  • Generous PTO + 10 holidays per year
MIHS is an equal opportunity employer.

Application Instructions

Please click the link below to apply for this opportunity. You will be directed to our careers website to apply online. We look forward to hearing from you!

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