Job Description

Manager Population Health Management
Req #: 21778
Department: Ambulatory Care Management
Facility Name: Maricopa Medical Center
City: Phoenix
Schedule: Regular - Full Time 40 Hours Per Week
Shift: Days
Salary: E13 $86,096 - $129,145
Job Details:
  • Under the supervision of the Executive Director Nursing, the Manager Population Health Management will provide management of the daily operation of the Ambulatory Care Management department. This position provides transformational support to assist the team to improve the Patient Center Medical Home recognition by providing and implementing established evidenced based tools in order to improve quality and maintain standards set by Center for Medicare and Medicaid Services (CMS) and through the National Committee for Quality Assurance (NCQA) in the Patient-Centered Medical Home (PCMH model). Additionally, this position has overall responsibility to manage the staff in the Ambulatory Care Management department for performance, process compliance and education/training needs. The manager collaborates with the managers and medical staff of the PCMH clinics to ensure that the clinical practices are supportive of maintaining NCQA PCMH recognition. This position will be responsible for submitting the applications and supporting document for PCMH recognition.


    Requires a Bachelor's degree or higher in Nursing. Employees with a last hire date prior to October 9, 2016 have until December 31, 2019 to obtain a BSN or higher nursing degree. Prefer Master's in Nursing. Must have minimum of five (5) years of progressively responsible Patient Centered Medical Home model experience that demonstrates a strong understanding of the required knowledge, skills and abilities. Requires prior supervisory/management experience, preferably within ambulatory nursing area. Prefer experience with submitting documentation of NCQA recognition. Requires a current, valid AZ or compact state RN licensure. Must be in good standing with the issuing Board of Nursing. Requires BLS. A BLS card obtained through an approved American Heart Association (AHA) training center is preferred and will be required within 3 months. A Care Coordination Transition Management (CCTM) or Case Management (CM) certification is preferred and will be required within one (1) year of hire. Must be able to demonstrate knowledge of PCMH standards, ambulatory disease states, preventative and wellness management practices and pathways, HEDIS criteria, MIHS policies and procedures, and regulatory standards ensuring high quality and safe standards of care. Must have the ability to supervise and coordinate the work of subordinate personnel in a manner conducive to full performance and high morale. Must be approachable, people oriented, and a good listener. Must be a change agent able to develop, implement and maintain policies and processes. Requires the ability to be a creative, independent thinker. Must exhibit a high degree of professionalism, customer service, and enthusiasm, combined with the ability to build relationships with business and key stakeholders. Must possess solid analytical and problem-solving skills along with the ability to utilize the appropriate management techniques to plan, organize, control and coordinate activities. Must exhibit competency in Microsoft Office software programs and other software systems once trained. Must have the ability to read, write and speak effectively in English.

Living our values
At Maricopa Integrated Health System, our values inspire us to dream big and reach high. And we’re delivering some of the most sophisticated care in the country, while making a genuine difference in the lives of our patients and each other. That's the power of an environment driven by values like respect, leadership, compassion and education.

We are:
  • Maricopa Medical Center, a critical care hospital - the largest teaching hospital in AZ
  • The Arizona Burn Center, a nationally renowned regional burn center- 2nd largest in the nation
  • A level 1 Trauma Center and emergency department
  • The Arizona Children’s Center at MIHS, a 24/7 Level 1 Pediatric Trauma Unit
  • The Comprehensive Healthcare Center
  • The Desert Vista Behavioral Health Center
  • 12 Family Health Centers located throughout Maricopa County
Come live these values and enjoy:
  • Competitive wages
  • Medical, dental and vision coverage
  • Arizona State Retirement System Plan with a lifelong pension upon retirement
  • Generous PTO + 10 holidays per year
MIHS is an equal opportunity employer.

Application Instructions

Please click the link below to apply for this opportunity. You will be directed to our careers website to apply online. We look forward to hearing from you!

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