Job Description

Director Quality Management
Req #: 21825
Department: Quality Management
Facility Name: Maricopa Medical Center
City: Phoenix
Schedule: Regular - Full Time 40 Hours Per Week
Shift: Days
Salary: E15 $108,966 - $163,449
Job Details:
  • Under the direction of the Chief Medical Officer and working collaboratively with the Chief Quality Officer, this position is responsible for the oversight, management and performance of quality initiatives and programs throughout the academic health system including acute care hospitals, ambulatory center, family health clinics, and behavioral health center. Serves as a leader in hospital committees and participates in, and leads as appropriate, organizational initiatives and special projects. This leadership position ensures compliance with all applicable regulatory standards; optimizes staff productivity and work efficiencies/automation; and provides effective communication to all levels of the organization. In addition to providing strategic support, direction and leadership for assigned areas, this position will partner and collaborate with internal and external sources to identify opportunities for improving performance, patient quality, patient safety, infection prevention, medical staff peer review, and quality outcomes.


    Requires a Master's degree in Nursing, healthcare administration, business administration or related field. Must have at least eight (8) years progressively responsible quality management related experience that demonstrates a high level of understanding of the required knowledge, skills and abilities. Requires certification in healthcare quality (eg. CPHQ) or must obtain within six months of hire. Lean Six Sigma certification is preferred. Experience must include demonstrated leadership ability, preferably as a Director of Quality Management or related management position in a healthcare setting. Requires a working knowledge of a comprehensive health quality program (eg patient safety, peer review, and infection control) and hospital system organizations. Must be a successful leader of people, have strong leadership skills and the ability to motivate a team. Must be able to decide how to allocate people, time and other resource to create, execute, and accomplish an operating or project plan on time and within budget. Must have solid analytical and problem-solving skills along with the ability to utilize the appropriate management techniques to plan, organize, control and coordinate activities. Must be able to manage priorities in a dynamic environment and adapt to change quickly and positively. Must demonstrate ability to be self-directed, as well as demonstrate excellent organizational, analytical and interpersonal skills. Must be able to work as a team member with peers, other managers, staff and senior leadership. Must possess good customer service and communications skills, the ability to work with professionals and maintain confidentiality standards. Requires the ability to read, write and speak effectively in English.

Living our values
At Maricopa Integrated Health System, our values inspire us to dream big and reach high. And we’re delivering some of the most sophisticated care in the country, while making a genuine difference in the lives of our patients and each other. That's the power of an environment driven by values like respect, leadership, compassion and education.

We are:
  • Maricopa Medical Center, a critical care hospital - the largest teaching hospital in AZ
  • The Arizona Burn Center, a nationally renowned regional burn center- 2nd largest in the nation
  • A level 1 Trauma Center and emergency department
  • The Arizona Children’s Center at MIHS, a 24/7 Level 1 Pediatric Trauma Unit
  • The Comprehensive Healthcare Center
  • The Desert Vista Behavioral Health Center
  • 12 Family Health Centers located throughout Maricopa County
Come live these values and enjoy:
  • Competitive wages
  • Medical, dental and vision coverage
  • Arizona State Retirement System Plan with a lifelong pension upon retirement
  • Generous PTO + 10 holidays per year
MIHS is an equal opportunity employer.

Application Instructions

Please click the link below to apply for this opportunity. You will be directed to our careers website to apply online. We look forward to hearing from you!

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